Each CuteFlexi is 3D printed, so small variations are normal. Colour shade, shine, layer lines and tiny surface marks can vary between prints. Product photos are a guide, and every print has its own character.
Archives: FAQs
Can I request a new CuteFlexi animal?
Yes. Donut3D is happy to consider requests for new animals or designs. Some requests may be possible using existing models, while others may require design work, testing and a quote before printing.
Can I customise a CuteFlexi animal?
Many CuteFlexi products can be customised with colour choices and selected options such as eyes, accessories, magnets, keyrings or custom text where available. Each product page will show the options that apply to that model.
Are CuteFlexi animals toys?
CuteFlexi items are best treated as novelty or decorative items unless a product page specifically states otherwise. They may include small parts, thin sections or attachments, so they are not suitable for children under 3 years old.
What if I choose the wrong options?
Please contact Donut3D quickly with your order number and the correct options. If the item has not entered production, the order can usually be adjusted. If the item has already been printed, a replacement may need to be ordered.
Can I change my custom order after placing it?
Contact Donut3D as soon as possible. If printing has not started, changes can usually be made. Once a customised item has started printing, changes may not be possible without placing a new order.
Can I request a colour combination that is not listed?
Yes. Use the contact form or order notes to ask for a colour combination that is not listed. Donut3D will confirm whether the colours are available, whether an extra cost applies, and whether the request will affect the production time.
What is a CuteFlexi?
A CuteFlexi is a flexible 3D printed character or animal made with connected segments so it can bend and wiggle. CuteFlexi products are fun novelty items and are usually printed as one piece, depending on the model.
Can I add a name or custom text?
Where a product offers a custom text option, you can add names, short messages or simple wording during checkout. Please check spelling carefully before submitting your order, as custom text will usually be printed exactly as entered.
Can I customise the colours?
Yes. Most items can be customised in different colours, depending on what filament we have available.
If your requested colour is already in stock, it usually won’t add any extra delay. If we need to order a specific filament colour, it may add a little extra time before your item can be printed.
For best results, include your preferred colours when ordering, and we’ll let you know if there are any availability issues.