Include the product name, preferred colours, quantity, deadline, size requirements, custom text, reference photos and any important details. The more information provided, the easier it is to confirm whether the request is possible.
Archives: FAQs
Can I send photos or examples?
Yes. Photos or examples can help explain what you are looking for. Donut3D will use them as a guide, but exact copying may not be possible and copyright or design restrictions may apply.
Can you help me choose colours or options?
Yes. If you are unsure which colours or options will work best, contact Donut3D before ordering. Photos, examples or a description of what you want can help.
Can I request a product idea?
Yes. Donut3D welcomes product ideas and special requests. Not every idea will be possible, but suggestions can help guide future products and custom options.
How do I contact Donut3D?
Use the contact form on the Donut3D website and include as much detail as possible. For order questions, include your order number so Donut3D can find the correct details quickly.
Can I send an order as a gift?
Yes. You can use the recipient’s address at checkout. If gift notes or special packing options are available, they will be shown on the product or checkout page.
Can you make branded items?
Simple branded items may be possible, such as adding text, names or basic logos where the design allows. You must have permission to use any logo, trademark or artwork supplied for printing.
Do you offer discounts for larger orders?
Discounts may be available for larger quantities, depending on the item and print requirements. Contact Donut3D with the product, quantity and deadline for a quote.
Can I order party favours or gifts?
Yes. Many Donut3D items are suitable as small gifts, party favours, classroom prizes or event items. Bulk and customised options can be discussed before ordering.
Do you offer bulk orders?
Yes. Bulk orders may be available depending on the product, quantity, colour requirements and production schedule. Contact Donut3D with the details so pricing and lead time can be confirmed.