Can I pick up my order locally?

Local pickup may be available if offered at checkout or arranged directly with Donut3D. Pickup is only available after the order is confirmed as ready.

Do you ship within Australia?

Yes. Donut3D is designed for Australian customers and shipping options will be shown at checkout. Availability and cost may vary depending on the item size, destination and shipping service.

Will I receive tracking?

Tracking will be provided where the selected shipping method includes it. Tracking details are usually sent by email once the order has been packed and dispatched.

How long does delivery take?

Delivery time depends on your location and the shipping method selected at checkout. Once your order has been dispatched, carrier delivery times and delays are outside Donut3D’s direct control.

How long will my order take to make?

Production time depends on the item, the number of items ordered, colour availability and current workload. Many items are made to order, so please allow time for printing, quality checks and packing before dispatch.